Return & Exchange Policy

At Wellness Insights, customer satisfaction is important to us. Due to the nature of our products, we follow strict hygiene and quality standards.

❌ Returns & Exchanges

We do not accept returns or exchanges on:

• Opened or used supplements
• Products with broken seals
• Diet consultation services once booked or delivered
• Digital or intangible services

This is to ensure safety, hygiene, and quality compliance.

✅ Damaged / Incorrect Product

We will happily assist you if:

• You receive a damaged product
• You receive an incorrect item

Conditions:

• Notify us within 48 hours of delivery
• Share clear photos/videos of the product and packaging
• Product must be unused and in original packaging

📧 Email: support@wellnessinsights.in

Once verified, we will offer:

• Replacement, or
• Store credit (at our discretion)

🚫 Non-Returnable Items

• Supplements once opened
• Discounted or promotional items
• Consultation bookings